Healthcare Support Worker

Healthcare Support Workers play a vital role in providing excellent care to patients across all NHS care settings. They can help patients with social and physical activities, personal care, mobility, meal times, booking appointments etc. They may also take observations of patients, including temperature, pulse, respiration and weight. They can work with many different patient groups, of all ages, including those receiving acute care, people with learning disabilities, physical disabilities or mental health conditions, and in maternity services.

This is a hands-on role but it’s one of the most rewarding. Your day-to-day work will vary depending on which department you work in. No matter which area you choose to work in, being a Healthcare Support Worker is a key role at our Trust that’s at the very heart of healthcare.

You do not need any previous experience to apply for our Healthcare Support Worker roles - we are looking for caring and compassionate individuals whose values co-inside with our organisations. We can support and teach you the skills you require for this role - we are looking for people who will put the patient first and have a caring nature.  

No items found.
Why join us?


  • A rewarding and meaningful career within Healthcare
  • Ample opportunities for progression (See progression document below)
  • A comprehensive training programme and support from our fantastic Associate Educators
  • We offer the help and support you need to gain your care certificate
  • Opportunities to develop skills in different specialisms via our internal transfer process

Training and Development

We really appreciate just how daunting starting a new career is, especially in a field you may have not worked in before, which is why we will provide you with a comprehensive training programme and will help you gain your Care Certificate. Your first week will be spent with our dedicated work-based learning team who will provide you will all the knowledge and training you need for the HCSW role. Following this you will have a period of supernumerary on the wards, where the ward staff will support you. 

Our support does not end with your initial training, but is an on-going priority for us. We have a dedicated support team of Associate Educators whose role is to support our Healthcare Support workers; you will be introduced to this friendly team during your training programme in your first week and they will be thereto support throughout.

Our Values

• We are KIND

• We are OPEN

• We pursue EXCELLENCE

Anna Moorhouse (Senior Healthcare Support Worker) - My Story

I started working at Trust nearly ten years ago as a Healthcare Support worker, I didn’t have any previous experience in care and came from working in retail; nearly ten years later I have never looked back. I started my journey as a HCSW on the Acute Medical Ward and worked there for around three years, after this time the opportunity become available to apply for the Senior Healthcare Support Worker role - There are so many opportunities for progression within the healthcare support worker role. I was successful for this and moved to Elderly Medicine.

Every single day, I go home and I know that I've made a difference in not just one, not just two but probably thirty people's lives that day. As a Healthcare Support Worker, our job entails any basic needs that the patients have so feeding them, making sure they have relevant hydration, getting them up and out of bed in the morning, helping them to get washed and dressed and any toileting needs that they have. You form quite a close bond pretty quickly with your colleagues; they're like extended family on here. I couldn’t ask for a better place to work really; for me this is a life-long career and I wouldn’t want to work for any other organisation.

How to apply

We hold regular HCSW and PSO events at York Community Stadium, and would love to see you there. The event will give you the opportunity to chat to our Nursing staff, learn about career progression and support from our Work Based Learning Team and even have the opportunity to be interviewed. You could walk away with a job offer on the day! To book a place please pop your details on the form by clicking here and a member of our friendly team will be in touch.

York and Scarborough Teaching Hospitals is looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements. In return we can offer you a stimulating and dynamic working environment, with a wide range of staff benefits and learning and development opportunities. Click on the vacancies tab at the top to start your career with us.